A general carpet or upholstery clean can freshen things up, but a pet stain that’s soaked into the underlay or a smell that keeps coming back usually needs treating on its own. Damian and Kay find where the stain or odour is actually coming from first, which is often lower in the carpet than it looks from the surface, then treat it with a solution designed to break down the source rather than mask it with scent.
Because the same products go on to be walked on or lain on by the pets that caused the mess in the first place, everything used is child- and pet-safe with no harsh chemical smell.
This is usually added on to a full room clean rather than booked on its own, since treating the wider carpet gives the best result. Mention any specific stains or odours when you call so Damian can quote accurately and bring the right products for the job.